As margins tighten across the industry, revenue cycle leaders are finding that one of the most reliable levers for financial performance sits closest to the patient: the billing experience itself.

For the first time, officials have acknowledged problems with the No Surprises Act, which has led to huge payments. By Sarah Kliff Margot Sanger-Katz and Alicia Parlapiano The authors are covering the ...

An error with the cloud computing giant’s billing operation caused some customers’ monthly bills to rise from a few cents to billions of dollars. A glitch with ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Organizations are becoming more cautious over token spend as Gartner predicts AI coding ...

ALBANY — The region’s most prominent health care official previously served as the chief executive officer for an online behavioral health service during a period in which the company recently ...

Warnings about existential risks that AI poses to consulting firms are forcing a rethink of entrenched billing practices in the profession, but the transition to charging clients a new way is proving ...

The data center, called Project Kilby, is expected to consume nearly 2.7 gigawatts of electricity, equivalent to about 2 million homes. A majority of the electricity will come from large gas turbines ...

On June 16, City Council voted to approve an ordinance that prohibits the use of ratio utility billing systems (RUBS) for utility charges and provides landlords a process to receive a one-time utility ...

Dallas's new water billing system, Dallas Go, has caused an influx of over 2,500 daily calls, causing city 311 wait times to skyrocket from 90 seconds to 35 minutes. Frustrated customers face ...

The number of tax practitioners using AI for research has nearly doubled in just a year, which is increasingly leading them to explore alternative billing models. Processing Content This is according ...

Having a baby in the United States is about to get more complicated. Under new billing codes that take effect in January, doctors who manage maternity care will start charging à la carte for visits ...

Carolina Lopez searched for therapy services for her autistic son, Ezekiel, who was then 3 years old. But every provider she called had a wait list. “There seemed to not be much I could do,” said ...