LAS VEGAS, March 26, 2025 /PRNewswire/ -- Zendesk, a pioneer in Agentic AI-powered service, announced today at its annual Relate conference the launch of the Zendesk Resolution Platform, aimed at ...

As a leader in AI-powered service, we offer the Zendesk Resolution Platform, designed to redefine customer experience with advanced tools that integrate AI Agents, a comprehensive knowledge graph, ...

SAN FRANCISCO, March 11, 2026 /PRNewswire/ -- Zendesk expects autonomous AI to handle more service interactions than humans this year, marking a structural shift in customer service. To lead this ...

Zendesk's customer experience platform is getting a fresh injection of artificial intelligence. The company is expanding its Zendesk AI solution by launching what it describes as "highly sophisticated ...

Zendesk Inc. is rolling out a set of new features designed to make contact center teams more productive. The enhancements debuted today at the company’s AI Summit event. They will be available in ...

As its annual Relate conference kicks off in Las Vegas, customer service specialist Zendesk has launched a raft of new products, as well as showcasing its Zendesk Resolution Platform, which it pitches ...

New Agent Builder, omnichannel AI agents, Copilots, and outcome-based pricing help enterprises deliver more connected service on Zendesk At its annual Relate conference today, Zendesk announced its ...

As AI agents take on more of the customer journey, voice remains a critical channel for customer service. Zendesk research ...

AUSTIN, Texas, June 11, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (TTEC), a leading global CX (Customer Experience) technology and services innovator, today announced the expansion of its strategic ...

New capabilities boost AI Agents, Employee Service, and CCaaS with smarter automation, better collaboration, and deeper insights – delivering outcomes businesses and customers want The Resolution ...

New capabilities boost AI Agents, Employee Service, and CCaaS with smarter automation, better collaboration, and deeper insights - delivering outcomes businesses and customers want SAN FRANCISCO, Oct.