The Apple Genius Bar is a technical support service offered by Apple in its retail stores. The service provides personalized technical support for Apple products such as iPhones, iPads, Macs, Apple ...

In a long and detailed thread, an ex-Apple retail employee who helped launch Apple's in-store Concierge system details exactly why and how appointments made for support at in-store Genius Bars never ...

Start by choosing your device and then deciding when and where to get help in person Reviewed by Ryan Perian This article explains how to make an Apple Genius Bar appointment and how to reschedule or ...

While the iPhone owners at Gizmodo seem unable to locate the white iPhone 4s on the revamped Apple Store app, you can at least reserve products for purchase, engrave stuff, and schedule Genius Bar ...

People will soon be able to walk into the Apple Store, explain their issue and receive an estimated wait time based on the severity of the problem, according to a new report. CNET contributor Don ...