UK energy regulator Ofgem has ordered energy companies to suspend the forced installation of prepayment meters in the homes of customers who have fallen behind on their bills. It comes as British Gas ...

British Gas has agreed to pay £20m into a redress fund and compensate customers to settle an investigation by the energy regulator into the forced fitting of prepayment meters. Ofgem found the company ...

British Gas has agreed to a £20 million payout and to compensate customers who had a prepayment meter installed without their permission, regulator Ofgem has said following an investigation. The ...