Debt agents working for British Gas broke into the homes of vulnerable customers to fit prepayment energy meters. British Gas has agreed to pay £20m into a redress fund and compensate customers to ...

British Gas has agreed to pay a £20million penalty to settle an investigation into its forced fitting of prepayment meters. Regulator Ofgem said the energy supplier had breached licence conditions ...

Add Yahoo as a preferred source to see more of our stories on Google. Thousands of energy customers who were forced to have prepayment meters installed in their homes are set to receive compensation ...

OVO Energy has agreed to pay out more than £10million after it left vulnerable prepayment meter customers at risk. Regulator Ofgem said the energy company had failed to properly monitor vulnerable ...