The leading Australian IT service provider will support the delivery of Hostplus’ technology strategy to enhance service ...

Black Book Research Q4 flash survey shows health plans shifting from effort-based sourcing to KPI-backed operating models, tightening third- and fourth-party controls while accelerating platform and ...

A generation ago, running a company meant fully focusing on delivering a top-tier product or service. Today, leaders of any organization are also expected to keep a close handle on an area of their ...

This vendor-written tech primer has been edited by Network World to eliminate product promotion, but readers should note it will likely favor the submitter’s approach. Driven by financial needs, a ...

Outsourcing was all about trimming staff numbers by shifting technical staff to the outsourcer's payroll, but MSP customers typically find their adoption of managed services gives them more time to ...

Advanced Networks is responding to a growing trend among Los Angeles businesses: the outsourcing of IT support. As companies in this bustling city strive for seamless technological operations, many ...

The more white papers you review that define and talk about outsourcing, managed services, and the cloud the more entangled these models seem to become. Yet there are clear differences, and ...

When the man behind Zenith Infotech says VARs need to "draw a line" at outsourcing managed services, it's like Dr. Phil saying sometimes more communication really isn't the answer. It gets your ...