Mahdi and his team found several communication problems. People often didn’t give the chatbots the necessary information to ...

One advantage of the latest chatbots is that they answer users' questions with context from their medical history, including ...

As members of the public increasingly turn to AI with health concerns, University of Birmingham researchers are leading a global program to build the first definitive guide for safely navigating ...

Shaili Gupta often sees patients who consult chatbots like ChatGPT for health advice. She finds that some of her patients are much more informed about health-related issues and have follow-up ...

As chatbots powered by artificial intelligence explode in popularity, experts are warning people against turning to the technology for medical or mental health advice instead of relying upon human ...