Patients are reportedly happy with the services they received at the Weston General Hospital outpatient department. The survey of 850 patients revealed Weston Area Health NHS Trust has improved in 13 ...

Researchers from the University of Sheffield School of Health and Related Research (ScHARR) are today making a series of recommendations for NHS mental health trusts to change the way they collect and ...

NHS funding could be linked to patient feedback under new plans, with poorly performing services that "don't listen" penalised with less money. As part of the "10 Year Health Plan" to be unveiled next ...

What can whistleblowers expect when they raise concerns? Gary Walker, former United Lincolnshire hospitals trust chief and whistleblower: "Typically it appears to depend on what issues the employee is ...

Health service staff are, perhaps understandably, cautious creatures and are taking their time in embracing the world of social media and online feedback. But, looking at how the NHS has responded to ...

image: Researchers from the University of Sheffield School of Health and Related Research (ScHARR) are today making a series of recommendations for NHS mental health trusts to change the way they ...

In the past two months, 600,000 people have given the NHS valuable feedback on their hospital care. The friends and family test makes patient experience an integral part of the care we deliver; and in ...