Chick-fil-A has revealed that some restaurants have conveyor belts to transport food meant for the drive-thru after a viral TikTok showed the system, which came as a surprise to many fans. The video, ...

Chick-fil-A is testing out two new restaurant concepts — a four-lane drive thru with a kitchen above and a walk-up store for digital orders — as it becomes the latest chain to try to get customers to ...

As restaurant brands look to secure consumers' digital loyalty, McDonald's is testing new store formats. The quick-service restaurant (QSR) brand announced in a company blog post Thursday (Dec. 1) ...

Conveyor-belt sushi chains are facing an existential crisis. Although the automated, rotating serving system has been on a decreasing trend for several years, chain operators were confronted with a ...

McDonald's is hoping a drive-thru lane with a food conveyor belt, a pickup room for delivery workers and a shelf where people can grab their orders will make life easier for customers on the go. The ...