At its heart, improving the patient experience is all about communication. Feedback from patients consistently and overwhelmingly points us to this focus. More than anything, patients and families ...

Serious illness communications are crucial elements of care delivery for patients with cancer. High-quality serious illness communications are composed of open, honest discussions between patients, ...

A majority of individuals who are deaf or have hearing loss face significant communication barriers when accessing care through the National Health Service (NHS), with nearly two-thirds of patients ...

In today’s healthcare landscape, organizations that communicate effectively with their patients positively impact both satisfaction and outcomes. In fact, quality communication between patients and ...

DUBLIN — Researchers in Spain have reported a complex picture of primary care patient safety across the country, with survey results highlighting a critical need for improved communication systems ...

A professor led a study that found that shared decision-making and the quality of the health care provider's history-taking and physical exam were the main drivers of spinal pain patients' ...

Patient-provider communication after surgery is critical for patient safety. The growth of patient-provider communication technologies has created opportunities to study postoperative ...

In the last 50 years, the model for physician–patient interaction has gradually moved from a physician-led, authoritarian model (paternalistic) to that of a collaboration between physician and patient ...

Objective: To explore the experiences of patients who wereearly adopters of e-mail communication with their physicians. Methods: Patients' experiences were assessed with an Internetbasedsurvey of 1881 ...