In the second conference call in less than a week, company executives got an earful from nervous, sometimes irate, Microsoft Business Solutions (MBS) partners angered by Microsoft's decision to put ...

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Broadvision believes that social CRM does not just involve adding social streams to a traditional CRM system, nor does it only involve using social media for customer management. Rather, Clearvale's ...

Communication is the key to the success of customer relationship management, and it lays the foundation for customer satisfaction and business growth. Today, we have a wide range of CRM communication ...

“Data-Driven Thinking” is written by members of the media community and contains fresh ideas on the digital revolution in media. Today’s column is written by Mayur Gupta, senior vice president and ...

Veeva Data Science Partner Program also announced, leaders ZS Associates and Aktana join PHILADELPHIA, PA – June 10, 2015 – Veeva Systems introduces a game-changing CRM capability to improve sales ...

This content has been created by the Finextra editorial team with inputs from subject matter experts at the funding sponsor. Customer relationship management (CRM) is an evolving field in the ...

I've seen CRM applications stretched to record and track all kinds of relationship-based interactions. From bug tracking in software development to keeping track of volunteer hours at non-profits, ...