Most people believe they're in control of the impression they make. They choose their words carefully, rehearse difficult ...

Nonverbal communication is the means by which we convey messages to others without words. There are a number of important body language channels, including facial expressions, gestures, eye and body ...

Body language experts reveal the hidden signals your face, eyes, hands and posture send—and how to decode what others are really feeling I used to take pride in being a good listener. Turns out, I was ...

While body language and nonverbal communication may seem subtle and unsuspecting in conversations largely characterized by verbal language and words, they're actually a glimpse into our internal ...

As a leader, what you say is important, but it’s not the only message you’re sending. The impact of your communication is also strongly influenced by a subtle but powerful set of nonverbal cues, All ...

Babies need it, grandparents thrive on it, and bankers are less reluctant to lend money when they get it. What is it? Human touch! As I discussed in Chapter Five of my book What Every Body is Saying, ...